Trust is everything

Secure contact center solutions you can rely on.

Compliance

HIPAA COMPLIANCE

Health Insurance Portability and Accountability Act of 1996 (HIPAA) is built to safeguard the confidentiality of medical information. For healthcare organizations that are subject to HIPAA requirements, Ozonetel provides security and reasonable safeguards to protect personal health information from inappropriate use or disclosure.

ISO 27001:2013/20000-1:2018 CERTIFIED

Ozonetel secures your cloud infrastructure by utilizing the standards and best practices established by ISO 27001:2013/20000-1:2018.

Built-in disaster recovery & business continuity

Ozonetel delivers a better and more consistent customer experience. We take a security-driven approach to the compliance strategy and meet the protection needs for your business platforms. We focus on providing the following:
  • A clear path to the cloud that meets compliance requirements
  • Security-driven compliance with protection across all layers
  • Decreased risk by using industry-standard best practices
  • Increased confidence through data protection
  • Self-service security reporting
  • Ability to identify and address agent behavior trends
  • Reduced negative customer experiences

Your data remains yours.

We value the importance of your data. That’s why we commit to a higher level of trust with auto redundancy features, ensuring you or your service provider are properly processing and securing data.

Ozonetel maintains compliance and certifications with various industry standards to assist customers in verifying security policies and processes.

Security features

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