Ozonetel Named Global Contact Center Software Leader by G2
Trusted by 2,500+ Companies. Loved by Users.
Transform CX at Every Step of Your Customer Journey
with AI & ChatGPT Powered Contact Center Solutions
Choose Ozonetel
Go live within a day!
Seamless Integrations
Cut operational costs
Experts available 24/7
Ozonetel offers an award-winning, cloud-based contact center solution with best-in-class features at highly competitive and flexible pricing.
Big brands put their complete trust in Ozonetel
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Ozonetel Call Center Solution enables
Customers and counting
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+
Agents globally
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k+
Calls every year
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billion+
Powering Business Growth Across Industries
Customized Solutions to Match Industry Needs
Contact Center Performance Report 2020-21
A study of 150 million calls across industries.
Agent efficiency, average speed of answer, auto dialer performance, and more.
- E-Commerce
- BFSI
- Food Delivery
- Logistics
- Travel
Features that Enable, Solve, Improve and Deliver.
AI-enabled Omnichannel Solution
Ozonetel CX hub delivers relevant customer information from across all their interactions. You can triple your interaction capabilities with automation while cutting costs per contact.
Purpose-built Auto Dialers
Boost sales performance with Predictive, Progressive, Power, Preview, or IVR dialers. With the ability to detect answering machines and convert text-to-speech, our award-winning dialers significantly increase productivity.
Live call monitoring dashboards
Get real-time insights, manage call queues, track performance, & supervise ongoing conversations throughout all communication channels.
Complete call center solution
Inbound, outbound, or blended, Ozonetel offers a comprehensive set of tools to get you started in minutes, whether you are a mature firm or just starting. Our 24/7 support teams will guide you through installation and migration. We can also help you integrate with your CRM.
Plus more!
Drag & Drop IVR
Automated callbacks
IVR Blasts
Warm & blind transfer
Voicebots & Chat bots
One-on-one onboarding
Ready Integrations
Analytics & reports
Speech ASR (Transcription)
APIs & Webhooks
Dedicated Account Manager
Real time Speech Analytics
For pricing, to set up a trial, or to share your requirements, reach out to us. We are available 24/7.
What customers say about us!
★★★★★ 5/5
I cannot say enough about how they have gone above and beyond in helping us out.
Nancy Kerr,
Trilogy, SmartLeads
Consistently recognized by the industry
Every year we focus on delivering the best features, services, and support to our customers.
Our customer-focused dedication consistently keeps us ahead of the competition in multiple categories.
Our customer-focused dedication consistently keeps us ahead of the competition in multiple categories.
★★★★★ 4.5/5
High Performer
for 4 consecutive years
★★★★★ 4.5/5
Capterra’s
Top 20 Predictive dialers
★★★★★ 4.5/5
Call Center, Auto Dialer &
Predictive Dialer Front Runner
★★★★★ 4.5/5
Auto dialer, Predictive Dialer & Call Center Category Leader
Knowledge center
A collection of information, expert tips and strategies on contact centers, telephony, service management and more.
