Ozonetel Recognized
Global Leader in CX by G2
Trusted by 3,500+ Companies. Loved by Users.
One Widget for All Touchpoints Across Customer Lifecycle.
Trusted by 3,500+ Companies. Loved by Users.
Ozonetel Acquires CloudConnect Communications
Ozonetel offers an award-winning, AI-powered customer experience platform with best-in-class features at highly competitive and flexible pricing. We empower businesses to enhance customer interactions, streamline processes, and drive growth through intelligent, unified solutions.
For Big Basket, Ozonetel shortened call queues and integrated with CRM to turn around customer support.
Ozonetel’s cloud solution allows Enterprise Capital’s agents to remain available and looped in even when not at their desks.
Ozonetel enabled agents to wrap their calls in 10 seconds or less and simplified after-call work for a Pizza delivery chain.
Discover transformative insights with our comprehensive analysis of 150 million customer interactions across various industries.
Ozonetel empowers businesses to transform customer experiences by unifying all interactions across a single, AI driven platform. Leverage deep insights from every customer touchpoint, enhance engagement through intelligent automation, and optimize costs while elevating satisfaction.
Boost your team’s performance with Ozonetel’s AI-powered auto dialers. Our predictive, progressive, power, and preview dialers utilize smart algorithms to personalize outreach, detect voicemails, and streamline communications significantly increasing productivity and customer engagement.
Transform your customer engagement with Ozonetel’s unified, AI-first platform. Whether you’re handling inbound, outbound, or blended communications, we offer a complete suite of tools ready for immediate deployment—perfect for businesses at any stage. Our dedicated 24/7 support team assists with seamless installation, migration, and CRM integration, empowering you to elevate customer experiences effortlessly
Gain actionable insights with Ozonetel’s advanced, AI-driven dashboards. Monitor live interactions across all communication channels, intelligently manage queues, track performance metrics, and supervise conversations in real time to proactively enhance the customer experience.
Every year we focus on delivering the best features, services, and support to our customers. Our customer-focused dedication consistently keeps us ahead of the competition in multiple categories.
For Big Basket, Ozonetel shortened call queues and integrated with CRM to turn around customer support.
● 99.67% of VIP calls are now answered in less than 10 seconds
● Avg Handle Time reduced by 40% to under 3mins
● Agent productivity up to 70% — an industry-best
Ozonetel enabled agents to wrap their calls in 10 seconds or less and simplified after-call work for a Pizza delivery chain.
● Customizable IVR for enhanced customer experience
● 90% agent utilization and up to 100% call answer rates
● Easy to scale up or down. Cost-effective pricing.
Ozonetel’s cloud solution allows Enterprise Capital’s agents to remain available and looped in even when not at their desks.
● Zoho integration for improved productivity
● 24/7 agent availability from anywhere
● “Bring your own trunk” platform flexibility
High Performer
for 4 consecutive years
Capterra’s
Top 20 Predictive dialers
Call Center, Auto Dialer &
Predictive Dialer Front Runner
Auto dialer, Predictive Dialer & Call Center Category Leader