Neural Search Knowledge base

Equip agents with precise and contextual information, faster, and at scale

Trusted by 2500+ Businesses

Reimagine your Knowledge Management

Establish Reliable Self-service Channels

By using neural search, your self-service engine can understand customer queries better and provide relevant results that match their intent

Allow customers to troubleshoot issues and resolve common queries on their own, quickly and easily.

Reduce agent workload and help them focus on complex and unique requests.

Improve Agent Productivity

Give your agents easier and faster access to relevant and constantly updated information during customer interactions.   

Prevent escalations and improve First Contact Resolution (FCR) rates. 

Enhance Knowledge Management

Build a comprehensive repository that continuously learns and updates itself with knowledge from various resources such as your documents, conversations, FAQs, and webpages.   

Create a one-stop solution for support-related information as well as agent training. 

Nobody understands customer conversations better than us

We have over a decade of experience in building call center solutions for customer support and sales. Our conversational AI platform addresses the specific needs of call centers across industries including ecommerce, logistics, banking, finance, education, consumer electronics, travel, and insurance.
Ecommerce
Finance
Logistics
Education
Banking
Insurance

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
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