See it in action
Ozonetel believes in ensuring business outcomes! That’s why our experts guide you from selection through deployment, onboarding, and training. Contact us now to speak to an expert.
EDUCATION CALL CENTER SOFTWARE
Connect with students using edTech Call Center Software
Provide educators and administrators easy access to students through our cloud software, auto dialers, and multiple digital channels.
Trusted by 2500+ Businesses
Helping to support education services
Our call center software helps streamline services such as: Student Enrolment Campaigns, Automated Fee Payment Reminders, Financial aid support, Omnichannel education contact center solution, and Student hotlines
Inbound Support Solution
Instantaneously respond to leads
Add a personal touch to your educational call center with sticky agents. Ozonetels contact center software will route students right to the counsellor they’re used to, so they can build trust and maintain the relationship.
Outbound Sales
Burn through call lists
Tap into remote working with a location independent education contact center solution. Shift personnel to work-from-home or back again, using Ozonetel’s cloud-based platform. Or use it to remotely outsource part of your operations. Stay agile, adaptable, and safe
Customer Support
24 x 7 live phone support
Speed up your response time with Ozonetel’s self-service support options, conversational AI, and automated calls. Our intelligent customer service platform removes the burden from live agents, providing faster customer service and increasing your education call center’s efficiency.
Omnichannel Support
Easily manage digital channels
Support tech savvy students on the channels they prefer. Our education call center solution routes their information right along with them, no matter how often they switch. Counsellors and administrators can go between voice and chat, without missing a beat.
Lower your total cost of education operations with Ozonetel
Stay lean throughout the school year with our flexible pricing model. Seasonal spikes and fluctuations aren’t a problem with Ozonetel’s pay-per-use pricing. Key capabilities have been built into our call center software, specifically with the education sectors needs in mind. It doesn’t lock you into a contract, throttle your service, or expect you to precisely forecast your needs.
You can increase or lower capacity when needed. Tighten up your cost of operations by up to 60% with our monthly plans.
Build personalized communications that students crave
Transform student experience with Ozonetel CX hub
Transform the student experience with Ozonetel’s omnichannel contact center. Give your students the attention they need, with the smooth digital experiences they expect.
Always be available with our intelligent AI chatbots, voice bots, and seamless omnichannel hub. With text messaging, webchats, voice interactions, social media, and more, Ozonetel’s CX hub puts you anywhere your students are.
It all comes with the efficiency of streamlined, AI-assisted, omnichannel service.
Minimize cost with cloud based call center software
Power your student experience with cloud based communications
Education institutions use cloud contact center software for flexibility and to streamline hardware setup inefficiencies, information alignment and to provide uninterrupted service to students across multiple digital channels.Â
Let more students connect with your agents; at their convenience. Use automation to handle higher call & chat volumes across digital and voice channels. A single AI deployment can triple your interaction capabilities while cutting costs per contact.
Ozonetel call center features for small business
Ozonetel Auto dialers come packed with every tool and feature you need to
run a successful outbound campaign.
run a successful outbound campaign.
Modern IVR
Reduce cost per customer with self-service and multi-level IVR options.
Seamless CTI
Seamlessly integrate with almost any readym- -ade or homegrown CRM to boost productivity.
Automated Recordings
Auto record calls and view recordings against customer tickets for easy tracking.
Sophisticated Monitoring
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Mobile App
Manage your small business's call center services from anywhere while tracking every call.
Smart Routing & ACD
Accelerate responses with sophisticated routing & automatic call distribution.
Answering Machine Detection
Skip answering machines to connect agents only to live prospects.
Text to Speech
Quickly automate & personalize IVR messages
Call Recordings
Automatically record every call and view it alongside prospect data in your CRM.
Amazing customer reviews
