Own your business communications with a 'one-click' smart widget on your app and website. Deploy plug-and-play conversational APIs with intelligent features on preferred channels with zero-latency IP-based communication.
One smart widget. On your app and website. Simple setup.
Explore how CXi Switch enables contextual conversations with zero-latency IP-based communication - no dependency on telecom infrastructure.
Contact CenterSeamlessly connect your customers to your agents from within the app. Your agents can also proactively reach out to customers and prospects based on drop-off points in their app journey.
App Empower your customers and business partners to communicate with each other from within the app for any coordination, schedule changes, last-mile delivery and order fulfillment.
Contact Center Equip your customers and prospects to anonymously connect to your agents from your website without the need to share additional details. Avoid the “call-me-back” delay and power instant responses.
Increase engagement with your audience at the right moment in their journey using the smart widget. Power conversations on their preferred channels.
Improve conversions with intelligent conversational nudges. Drive targeted conversations with customers based on friction & drop-off points in the app journey.
Enhance customer experience with near-zero wait times. Direct them to the right team instantly from your app with a searchable visual IVR menu.
Drive seamless exchange of messages while actively engaged on a call (voice) with the same customer. Double the effectiveness of any interaction.
Improve CX with insights from billions of conversations. Bring all offline conversations between your customers and partners into one hub and track them for intent & sentiment.
Empower customers and business partners to initiate seamless ‘one-click’ conversations with an AI-engineered SDK across voice, video, and messaging on your app or website for an effortless experience.
Boost conversions with smart nudges.Drive targeted conversations with customers based on friction and drop-off points in the app journey.
Enhance customer experience with near-zero wait times. Direct them to the right team instantly from your app by presenting an intelligent and contextual IVR menu.
Empower agents to engage with customers through voice/video & chat at the same time, share relevant documents, links for faster conversions and resolutions.
Bring Siri & Alexa-like capabilities into your app with voice commands. Make it effortless for your customers & partners to initiate a conversation.
Improve CX with insights from billions of conversations. Bring all offline conversations between your customers and partners into one hub and track them for intent & sentiment.
Improved lead conversion
with targeted conversations addressing drop-off points throughout the customer’s in-app journey.
Higher customer LTV
with superior brand experience, driving higher conversions & retention.
Improved product stickiness
through greater app engagement, leading to more conversations & transactions within the app.
Improved operational metrics
due to enhanced agent productivity and reduction in call abandonment rates.
Loss in privacy
with all customer and partner conversations & transactions within your native app & website.
G2 Momentum Grid for CPaaS. Rated #1.
