Ozonetel: The most reliable telephony platform

If you're looking for an alternative to Ameyo, here's why Ozonetel is the better option.

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Top reasons why companies switch to Ozonetel

According to independent Capterra customer reviews, Ozonetel scores higher on ease of use, customer support, features, and value for money.

Features

Ameyo vs Ozonetel CloudAgent comparison: Features & tools

Features

Auto Dialer*
Predictive Dialer*
Preview Dialer
IVR Blaster
Live Monitoring
Call Monitoring*
IVR Recognition*
Barge-in & Whisper
Speech Analytics Dashboard
Scale On-Demand
Voice Bot Capability
Reports & Analytics
Open API for Custom Development*
Mobile App
Report & Dashboard UI
PaaS

Yes, 85+
Yes, separate dashboard & login

Yes, some
Part of UI Admin

NOTE: We’ve used dependable third-party reports to compile this data

https://www.capterra.com/p/85852/Ameyo/geatures

What makes us unique?

Not only does Ozonetel’s plug-and-play contact center solution offer more tools and features than Ameyo, but Ozonetel is also one of the only cloud telephony providers who own the complete stack. We do not depend on any third-party CPaaS for running our product and have our own hardware and telecom expertise.

This ensures superior voice quality, 99.9% uptime, and 100% call logging across more than 250 million calls that take place on our platform annually.

What customers say about us

★★★★★ 5/5

Ozonetel has been our partner since inception when we started our customer care call center with 8 agents. Now we have scaled it to almost 700 agents across two locations. Both of us have evolved together the past 6 years and they continuously innovate and stay in line with tech trends and global best practices. They are now working on disrupting the contact center space with AI and machine learning and we are glad to get first access to the cutting edge tools which will take our customer experience to the next level.

K Nagaraju,

COO, Big Basket