ZENDESK CALL CENTER INTEGRATION

Complete contact center within Zendesk

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Trusted by 2000+ Businesses

Do more with Zendesk

Agents are 30% more productive with Ozonetel’s Zendesk CTI
unified window
Unified window

Agents see relevant customer information while they converse.

auto-login
Auto logging

Stay organized & never miss a customer call.

self-service
Self service

Intelligent IVR gives callers details about their ticket status.

skill-routing
Skill routing

Autoroute calls to the right agent with custom logic.

Easy, effective, impactful

We make it a priority to ensure effortless and effective integrations.
Setup in minutes

Ozonetel CloudAgent is available on the Zendesk Marketplace. You can install it, access it in your Zendesk top bar, and start handling calls instantly.

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Get personalized onboarding & support

Ozonetel offers unmatched one-on-one support from product selection through deployment, onboarding, and training.

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Stellar management features

Route call, Manage call queues and keep a tab on agent productivity with 70+ reports.

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Loved by 50,000+ users across the globe

★★★★★ 4.5/5

High Performer
for 5 consecutive years

★★★★★ 4.5/5

Capterra’s
Top 20 Predictive dialers

★★★★★ 4.5/5

Call Center, Auto Dialer &
Predictive Dialer Front Runner

★★★★★ 4.5/5

Auto dialer, Predictive Dialer
& Call Center Category Leader

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
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